Customer Care

Track My Order

Use the tracking link in your shipping confirmation email for the most accurate carrier updates.

Order status

Already received a shipping email?

The tracking button in that email opens the carrier or Shopify order-status page associated with your order.

Customer Account
Need help?

We can look into it.

Send your order number and the email used at checkout to caappacashmere@gmail.com . Do not send payment-card information by email.

Email CAAPPA